Error archiving userlist

On trying to archive the userlist, I get the error: No such file or directory.

The path in the error message is the path to the database on the server. The name of the file is always like 'ar*.zip' with different random(?) characters.
thsturm - Tue Jun 15 06:14:59 EDT 2010

Re: Error archiving userlist
PDU - Tue Jun 15 07:47:54 EDT 2010

Hi,

try in other place.

Pierre

Re: Error archiving userlist
thsturm - Tue Jun 15 07:57:23 EDT 2010

???

I try to start the archive userlist on my Windows DOORS 9 client.

It works for another DOORS database.

The DOORS 9 server is on a Sun 10 server, and the path in the error message is the path to the database on this server.

Re: Error archiving userlist
PDU - Tue Jun 15 09:11:42 EDT 2010

thsturm - Tue Jun 15 07:57:23 EDT 2010
???

I try to start the archive userlist on my Windows DOORS 9 client.

It works for another DOORS database.

The DOORS 9 server is on a Sun 10 server, and the path in the error message is the path to the database on this server.

I think that you probably have no write access for your server.

So, choice a new path in the Manage Users / Archives windows (see attched file)
Pierre
Attachments

attachment_14477153_UsersArchive.jpg

Re: Error archiving userlist
thsturm - Tue Jun 15 11:08:25 EDT 2010

PDU - Tue Jun 15 09:11:42 EDT 2010
I think that you probably have no write access for your server.

So, choice a new path in the Manage Users / Archives windows (see attched file)
Pierre

I'm not working on the server. I'm working on my Windows box with a DOORS client.
Yes, I have write access to my desktop, and yes, it works with an other database.

Re: Error archiving userlist
PDU - Tue Jun 15 11:26:16 EDT 2010

thsturm - Tue Jun 15 11:08:25 EDT 2010
I'm not working on the server. I'm working on my Windows box with a DOORS client.
Yes, I have write access to my desktop, and yes, it works with an other database.

Can you send a picture of your "Manage Users" menu, tab "Archives" ?

Re: Error archiving userlist
thsturm - Wed Jun 16 02:53:49 EDT 2010

PDU - Tue Jun 15 11:26:16 EDT 2010
Can you send a picture of your "Manage Users" menu, tab "Archives" ?

The path in the error message is the path to the database on the Solaris DOORS server.
Attachments

attachment_14477461_userlist-archive.gif

Re: Error archiving userlist
PDU - Wed Jun 16 04:06:19 EDT 2010

thsturm - Wed Jun 16 02:53:49 EDT 2010
The path in the error message is the path to the database on the Solaris DOORS server.

is /data/doors9/estwl90 path exist on your server ?
and verify permissions.

Re: Error archiving userlist
thsturm - Wed Jun 16 04:18:54 EDT 2010

PDU - Wed Jun 16 04:06:19 EDT 2010
is /data/doors9/estwl90 path exist on your server ?
and verify permissions.

YES.
It is the path to the '-s serverdata' where the DOORS database lives.
The 'doorsd' runs with user 'doors' and the user 'doors' is owner of this path with read and write and execute rights.

Re: Error archiving userlist
thsturm - Thu Jun 17 07:29:34 EDT 2010

Problem solved.
In $DOORSHOME/etc where two programs missing: zip and unzip.
After reinstalling these two programs all archiving and restoring is working.